Date of shipment

We will ship the products within 2 to 3 business days of ordering.

Delivery company

Delivery will be by EMS.

Shipping fees

Shipping fees are calculated based on the weight and region.
Custom duties, import fees, value added taxes(VAT), etc. may be added to the total amount of payment.

Estimated date of arrival

It will take about 1 week for the product to arrive.

Delivery status

We will send the tracking number after shipment is completed.
You can track the delivery status using the EMS website for your country.

Specified delivery dates

You cannot specify delivery dates.

Delivery statement

The delivery statement will be included with the products.
Please keep the delivery statement carefully as it is necessary when returning or exchanging.

Combined shipping of orders

Please note in advance that we cannot combine shipments of products ordered separately.

International Customs Charges and Duties

International (outside Japan) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.